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Reviews of Home Instead - Winston/Salem, NC
21 Reviews Write a review
Home Care Reviews for Home Instead - Winston/Salem, NC
September 30, 2021
I am a current client of this provider
They have gone above & beyond their stated services for my mother. It was also very easy to adjust to care for mother more often. Delightful dispositions exhibited from everyone I have spoken with. An extra praise for all of Gina's & Peggy's help!
November 25, 2020
By JanetI am a current client of this provider
My experience with Home Instead Senior Care is wonderful. I had a lady here this morning and we got so much done because she is a good worker. Most of them are good workers, but there are a few that are not. They sent me some young girls who are like in their twenties when I first came out of rehab and they didn't do anything but sit. I called the company and told them not to send me those, but someone who has energy and would work and do what I would need them to do. They have ever since. They wash dishes, make beds, do laundry, mop floors, clean bathrooms, and help me bathe if I need it. They're just wonderful help. They grocery shop or get our meds for us, too, but they don't do any heavy lifting and we don't ask them to do anything too strenuous. But they're real great help. I would recommend them.
September 10, 2020
By ThomasI am a past client of this provider
Used Home Instead to care for my wife who has Alzheimer's until she entered a residential facility. I found the care rendered by Home Instead to be competent and caring. Good agency.
September 06, 2020
By ChrisI am a current client of this provider
Top notch organization from top to bottom. 10 stars to Shannon H. and this superb, caring, understanding witty and very informative staff of Regina, Leanda and Brooke. Also 10 stars to the in the field caregivers, Sharon, Denise, and Brenda. I can't say enough about this wonderful group of people!
February 11, 2020
By CEH FamilyI am a past client of this provider
Home Instead cared for our dad on/off for about 3 years as he struggled with various health challenges, including walking. They provided a variety of services such as food prep, light housekeeping, running errands, driving him to doctor appointments, and getting him dressed. Team was dependable, attentive, kind and respectful. If we had an issue with someone (very minor), they addressed it immediately & supported our requests. They gave us peace of mind that he was being treated like they would treat their family. We highly recommend this organization. Thank you!
January 20, 2019
By Trish GrayI am a current client of this provider
My mother has Alzheimer's and Vascular Dementia. She is no longer capable of managing her medication. I am so grateful for the excellent care she receives through Home Instead Senior Care. On the days that I cannot help her, Home Instead does. Mom enjoys seeing the staff when they visit. I now have peace of mind that my mother will take her medication correctly.
November 01, 2018
By T. SpeasI am a current client of this provider
You provide professional, yet caring, support. It's a tough combination, but you guys pull it off!
October 26, 2018
By L. ChappleI am a current client of this provider
Very pleased with the exceptional care my husband has received from everyone at Home Instead Senior Care. All the caregivers are so very loving and caring, always striving to do the very best they can to enrich the daily life of mu husband who suffers from Parkinson's and dementia associated with Parkinson's. I also very pleased with the help I received from the office staff. They are exceptional. I can't think of a better word to describe their commitment. So proud to have everyone at Home Instead with me, helping to care for my husband.
October 23, 2018
By M. JacksonI am a current client of this provider
Friendly office and staff. Healthcare workers are friendly and prompt. Nurse visits are cordial and helpful.
June 15, 2018
By MiriamI am a past client of this provider
I was very impressed and happy with caregivers who came to my house twice a week to be with my husband who has dementia. They were courteous and caring and on time. My husband is now in facility for dementia.
September 08, 2017
By PerinI am a current client of this provider
Excellent caregivers. Helpful online portal. Flexible and experienced.
April 18, 2017
By Jane227103I am a current client of this provider
We have used Home Instead for many months, and used several locations due to the fact we move our mom from child to child. We all get time to spend with her. Each location has loving and caring employees.
March 30, 2017
By Lynn513514I am a current client of this provider
I have received excellent care from Home Instead. My caregiver, Jenny – CNA is always on time and is very skilled at fulfilling my needs. The whole staff is helpful and efficient.
March 29, 2017
By Boris808022I am a current client of this provider
Ms. Dee has been a blessing. A great companion for my mother. She comes in with a great attitude to work and to be a companion with recommendations. I'm thankful to Home Instead and Ms. Dee. Thanks for all you do!
March 16, 2017
By Sam444345I am a current client of this provider
This exceptional organization has been providing assistance to my elderly parents for a number of months. The caregivers have become trusted companions, and they addressed my parents' needs with competency and compassion. The management is extremely helpful and caring, and I am pleased to give Home Instead a very high recommendation.
February 26, 2017
By NCSylviaI am a current client of this provider
I love the flexibility I'm afforded; if I need to get Mom to an appointment or go out of town, all I have to do is call and her care will be covered. Everyone is so friendly and helpful. You understand how difficult this process can be for a dementia patient, and are willing to work within my mother's comfort zone to provide her the assistance she needs to stay in her home. You have been life- and sanity-savers; I could not continue to provide for my mother without your help. Thank you, thank you, thank you!
February 01, 2017
By freejvI am a past client of this provider
Home Instead showed a great amount of care, and they know and run their business well. They are very knowledgeable of their patients and their needs. Your caretakers are wonderful and caring people.
January 25, 2017
By Grace61I am a current client of this provider
Having a Customer Advocate that is accessible understanding of my needs has relieves a lot of the stress that comes with the responsibility of being the family Caregiver. Breanna has been there for me to assist with my needs and concerns.
July 21, 2016
By WTI am a current client of this provider
I was referred to Home Instead by a family member. They're outstanding. I had a personal interview with the team coordinator and the owner of the company. I like their price and minimum hours. They have met their obligations based on our agreement. At the end of the billing cycle, they invoice me by email. I like the flexibility and lack of contract, but the minimum hours is what's really impressive.
March 02, 2015
By LovesHomeInsteadI am a current client of this provider
We depend on the local office for occasional "respite" care for mom when we're out of town or working. Mom lives in a retirement community and loves their companion service.
December 29, 2013
By Charles32I am a friend or relative of a resident
I like Home Instead Senior Care because its affordable and I like their contract visits. We are using them for three months now. The caregiver is very proficient, caring and professional in every way and she's doing really well. We are using her three days a week in the afternoon as companionship for my spouse just to give me some time off. They are very well together and she's very patient in her activities. They are very good and we hope to continue using them.
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About Home Instead - Winston/Salem, NC
homeinstead.com
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Photos of Home Instead - Winston/Salem, NC
Services and Amenities of Home Instead - Winston/Salem, NC
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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Source: https://www.caring.com/senior-care/north-carolina/winston-salem/home-instead-winston-salem-nc